• New York Psychotherapy and Counseling Center
  • The Bronx, NY
  •  $50,000-65,000 per yr
  •  Permanent
  •  Full-time

Company Description

For over 45 years, New York Psychotherapy and Counseling Center (NYPCC) has been on the forefront of psychological well being and wellness; aiding youngsters, households, and people with behavioral and emotional challenges at our 5 places all through town.

NYPCC is the main pioneer of group psychological well being providers, serving over 15,000 shoppers monthly. We run and function the most important clinic within the State of New York and satisfaction ourselves on innovation and “caring for the community” by offering in-person and telehealth providers for our shoppers, whereas providing an unsurpassable and aggressive compensation construction and advantages bundle to our workforce of devoted workers.

NYPCC is licensed by Mental Health America as a Platinum Bell Seal group, the very best certification potential. NYPCC is happy with our ongoing dedication to worker psychological well being and well-being.

Why Work at NYPCC:

  • We Pay Down Your Student Loans!
  • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
  • Paid Time Off and Company Paid Holidays
  • Annual Rate Increases
  • 403B Retirement Plan with Match!
  • Continuing Education Opportunities Available
  • Professional Development by NYPCC Academy
  • Amazing Workplace Culture
  • NYPCC Health and Wellness Events

Job Description

The Assistant Office Manager offers assist to the Office Manager with the supervision of competent assist providers together with, however not restricted to, exterior and inside facility operational processes and programs, Front Desk Receptionists, frontline assist and different clerical duties.


  • Manage the entrance desk home windows and clerial space to make sure efficient frontline communications and assist providers each internally and externally to take care of knowledgeable picture
  • Provide ongoing coaching and steering to Front Desk Receptionists of their duties and obligations
  • Collaborate with administration and all interdisciplinary groups to coordinate coaching initatives and work move course of enchancment methods
  • Assist with the coordination and administration of Daily/Weekly duties assignments for all Front Desk Receptionists
  • Conduct worker efficiency value determinations and observations to report again to Management Teams and Leadership
  • Monitors and help with the MetroCard distribution and reconciliation course of
  • Maintain and replace workers sources to make sure sufficient protection for day by day operations
  • Coordinates Daily/Weekly duties assignments for all Frontline Desk Receptionists
  • Assist with supervising the upkeep and alteration of workplace areas and tools, in addition to structure, association, and housekeeping of workplace amenities
  • Monitor workplace provides stock and facilitate requests for workplace provides, furnishings, and tools for the complete program location
  • Assist with supervising the upkeep of workplace tools, together with, however not restricted to, PC and all peripheral tools, printers/scanners, copiers and fax machines
  • Assist with utilizing Video Telehealth Technology or Video Meeting Platforms
  • Serve as on-site backup assist to the Office Manager of their absence
  • Meet commonly with Office Manager, Director of Support Services and Program Administration to debate workplace/program operations
  • Assist with disaster intervention and consumer complaints as wanted
  • Perform different duties as assigned by Office Manager, Director of Support Services, Program Administration or Leadership


  • High School Diploma or equal
  • 2-3 years of expertise in a clerical or frontline assist function place
  • Able to successfully and professionally talk in Spanish (each verbally and written)
  • Excellent skilled verball and written communication expertise and organizational expertise
  • Demonstrated expertise working with small teams and interdisciplinary groups
  • Exceptional management and administration expertise
  • Outstanding customer support expertise
  • Highly Proficient in Microsoft SharePoint, Office, Outlook, Word, Excel, and PowerPoint
  • Maintains a optimistic angle and is pleasant, upbeat, and has a terrific “can do” persona
  • Able to work properly in a fast-paced atmosphere and adapt to company operational necessities
  • Passionate about NYPCC’s mission and values
  • Able to ascertain and maintain skilled boundaries with all workers
  • Experience in conducting battle decision conferences
  • Excellent interpersonal expertise
  • Excellent time-management expertise

Additional Information

Working Conditions:

Must possess the persona and demeanor to work with difficult shoppers in a fast-paced atmosphere.

Scheduling Requirements:

Scheduled hours embrace opening and shutting shifts in addition to weekend shifts. Schedule flexibility attributable to operational wants inclusive of weekends, protection assist and on name expectations.

Physical Requirements:

The bodily calls for described listed below are consultant of people who should be met by an worker to efficiently carry out the important features of the job.

While performing the duties of this job, the worker is commonly required to talk and listen to on the cellphone all through the day, stand and sit for an prolonged durations of time when wanted, be capable to write and reply emails and carry objects no higher than 35 kilos.

The place is required to offer a consumer concierge degree of service for all shoppers, relations and guests. Must be consistently alert for consumer security.

Job Type: Full-time

Salary: $50,000.00 – $65,000.00 per yr

Compensation commensurate with expertise and {qualifications}.


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